FAQ
Frequently Asked Questions
Straight answers on how ARTfx designs, fabricates, permits, installs, and services signage. If your question is not here, ask us directly.
Do you install and service work from national sign companies?
“Forwarding” work (jobs shipped in from afar) represents a significant portion of ARTfx’ overall installation and service schedule. Whether the shipment involves a single-panel sign or illuminated letters requiring complex wiring, ARTfx will get it done. Additionally, our national partners have come to rely on our staff for expert permit procurement, meticulous installation, and resourceful cosmetic and electrical repair.
Learn more about how we partner with national sign companies →
What if my sign needs to be installed in another state or country?
ARTfx typically installs work within a 150-mile radius of our facility in Bloomfield, Connecticut. This region includes most of New England, adjacent New York and northern New Jersey. Beyond that, we have established a long-standing network of associated sign installers throughout the U.S. and Canada. Since 1983, ARTfx has successfully shipped and installed thousands of signs beyond our own geographical nucleus.
What is the first step in getting a sign designed and made by ARTfx?
Contact ARTfx by phone, email or through our website. If you choose to call during regular hours (Monday through Friday, 7:00 AM to 6:00 PM Eastern Standard Time), you will reach a human voice, not a recording or automated phone processing. And from the beginning, we listen closely, asking relevant questions so we may thoroughly review your goals and expectations. From there, ARTfx’ design staff set ideas into plan by means of hand-sketching or state-of-the-art computer programs. Through this formative process, we welcome client participation whether it be in-person or through virtual on-line meetings. Ultimately, approved designs undergo careful conversion to detailed, scaled schematics formatted for fabrication and future records.
Ready to start? Tell us about your project, or call us at 860.242.0031.
Can you navigate the permit and zoning process?
Our procurement team includes a former municipal zoning official. We streamline approvals including basic permits, special exceptions, historic reviews, and variances.
Does ARTfx fabricate signs on premise or outsource the work?
What makes ARTfx different from the average sign company?
We design with feasibility in mind and the knowledge that we can fabricate almost anything. Beyond standard signwork, ARTfx features an unusually vast array of mastered skills including, masonry, glasswork, neon, certified welding, faux finishing, mural painting, and woodwork.
Is ARTfx licensed?
CT Major Contractor: MCO.0904088
CT Electrical Limited Contractor: #ELC.0194288-C7
RI Commercial Contractor License #GC-49267
Do you offer leasing?
We can help you finance your project with a variety of leasing options at fair rates.
Can I tour the ARTfx headquarters?
We encourage visitors. To arrange for a tour of a specific department or the entire operation, please contact us via our website or by calling 800-466-4278.
Our qualified team of salespeople, project managers, and technicians are eager to help you!
What types of signs do you make?
Just about any architectural sign you can name: monument and pylon signs, dimensional and channel letters, wayfinding and sign systems, awnings and canopies, hand-bent neon, plaques, and custom illuminated pieces. If it identifies, directs, or elevates a space, we fabricate it. Browse our work by sign type →
What materials and techniques do you work with?
Metal, acrylic, wood, glass, composite, and PVC, plus in-house neon manufacturing, gold leaf, faux finishing, painted and printed murals, and fine-art fabrication. We keep the full range under one roof so the finish always matches the intent.
Which industries and markets do you serve?
Institutional and corporate, education, museums and exhibits, municipal and government, religious, recognition and donor programs, retail and hospitality, and commercial and real estate. We also collaborate with architects and designers who specify our work, and with national sign companies forwarding work to the Northeast. See who we serve →
Do you make donor walls and recognition displays?
Yes. Donor walls, named-gift displays, commemorative plaques in bronze, etched metal, and gold leaf, and digital or updatable recognition pieces, designed to move donors and hold up for decades. More on recognition and donor work →
Can you convert my existing sign to LED?
Yes. LED retrofits (fluorescent-to-LED conversion), transformer and power-supply replacements, and lighting upgrades are steady work for us, whether or not we built the original sign. It cuts energy and maintenance costs and brightens the sign. Learn about our service work →
Do you design museum exhibits and experiential graphics?
Yes. We fabricate immersive, story-driven exhibits, interpretive signage, and environmental graphics for museums, visitor centers, and cultural institutions. See our museums and exhibits work →
Do you offer design services and work with architects?
Absolutely. We work as a collaborator with architects, interior designers, and brand designers, protecting design intent from concept through fabrication and install, with scaled renderings, shop drawings, code review, and permitting along the way. Start with our specifier field guide →
Still have a question?
Tell us about the project and we will get you an answer. Start your Project or call 860.242.0031.